In a world that’s increasingly dependent on technology and in a global economy that offers no “time-outs” for technical problems, a significant IT problem can cost thousands, even millions, of dollars. That’s why it’s important to entrust your business IT needs to a company with experience and training. But, it also pays to know how to fix small problems yourself. Working Nets, your Maryland business IT provider, is here with a few basic troubleshooting tips to help you easily manage small IT crisis.

Check Those Cables

The vast majority of simple IT or computer problems that Maryland businesses face are related to bad connections. Your average business computer system has a bevy of cables, wires, and plugs, each of which must be appropriately connected for the system to function correctly. An easy IT troubleshooting first step is to make sure everything’s plugged in where it’s supposed to.

Isolate and Identify

The most helpful information when solving an IT problem is knowing where exactly the trouble lies. Do your best to isolate a problem and find out exactly what isn’t working. For example, if your mouse cursor won’t respond, try to figure out if the problem is with your computer or the physical mouse by trying alternate mice, attempting to use the keyboard to navigate, or using the mouse on a different service. Make one change at a time to determine what’s causing the problem. Even if you can’t fix it, this information saves Maryland IT troubleshooting professionals valuable time.

Record, Record, Record

Make sure to write down all the steps you’ve taken trying to fix the problem, writing down as much information as possible. If your computer displays an error message make sure to copy all the information it displays. Knowing what steps you’ve taken and the various error codes displayed will help an IT troubleshooting professional fix the problem speedily.

Need Professional IT Troubleshooting?

Contact Working Nets. Doing all of your IT troubleshooting, management, repair, and maintenance in-house can be expensive and time-consuming. Outsourcing your IT can give you the peace of mind that your business’s IT needs are all taken care of, and allow you to focus on the things that are important for your company. Working Nets is a Maryland based IT Service and Security company that services small businesses nationwide. We’re always on top of emerging cyber security trends and threats so you don’t have to be.

To talk to someone about managed IT for your business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

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