We specialize in making you feel comfortable asking these things and getting legitimate, easy-to-understand answers.

Sometimes, it can be scary to ask common computer questions out of fear of being judged.  We specialize in making you feel comfortable asking these things and getting legitimate, easy-to-understand answers.  We know that not everyone is all about computers.  So if you’ve been experiencing some of the following tech issues, don’t worry!  We can explain them to you and give you working solutions.

1. Why do I need to keep resetting my router?

Maybe that’s an exaggeration, but if you find yourself frequently needing to unplug and restart your router, there are several reasons for it.  The most common of these reasons is that it’s a bad egg.  If nothing you do seems to fix it, you might want to invest in a new one.

 

2. Can I sign into a public Wi-Fi network?

No.  Or, well, you shouldn’t.  Public networks are good for general web browsing when you want to save data.  And it’s easy to protect yourself, if you’ve got the proper settings.  Sharing should always be turned off, and using a VPN works wonders.

 

3. What is a VPN?

A VPN–or a virtual private network–is when you run your network through to another secure server.  Essentially, it keeps your data encrypted as it floats through cyberspace.  It’s good for everyone to look into a VPN, so take a look at an explanation right here.

 

4. My computer is running haywire–what did I click?

Recently, it’s becoming more common that you may not have to click on anything.  But usually, if you’ve somehow gotten a virus, it’s because you clicked on something by accident that wasn’t trusted.  It’s possible you opened a file attached to a spam email, or clicked the wrong link when you went to stream your favorite show.  Either way, keeping an antivirus installed will protect you.

 

5. Should I eject my USB drive?

Yes, although it’s not as much of a problem as you think.  Your data will most likely be safe if you happen to forget, but you should always try to eject it anyway.

 

Have more questions?  Working Nets can help!

Outsourcing your IT can give you peace of mind and allow you to take care of the things that are important for your company. Working Nets is a Maryland-based IT Service and Security company that services small businesses nationwide. We’re always on top of emerging cyber security trends and threats so you don’t have to be.

 

To talk to someone about managed IT for your business, give us a call at (443) 992-7394.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+.