It can be stressful and annoying, but knowing how to fix the problem can help make it a little less of both. Here are some steps to take if you lose your internet connection or your computer won’t connect to Wi-Fi.

We have all been there—right as you are about to send an important email or finish a document online (okay, or watch the season finale of a show on Netflix), your computer suddenly won’t connect to the Wi-Fi. It can be stressful and annoying, but knowing how to fix the problem can help make it a little less of both. Here are some steps to take if you lose your internet connection or your computer won’t connect to Wi-Fi.

First Things First

Before you get too far into diagnosing, remember that even seasoned IT professionals can get a little annoyed when working with Internet. So, take a deep breath! The first thing you should do is figure out where the problem with the internet connection is starting. Is it your computer or the network itself? Try a computer or smartphone other than yours to see if the device itself is the problem.

If the Problem is with Your Computer

If the problem is with your computer, first check to make sure that your Wi-Fi is turned on. It sounds silly, but try turning the Wi-Fi off and on again if it is showing up as on and not making a difference. If that doesn’t do anything, reboot your computer. If that still doesn’t do the trick, click the Wi-Fi icon and make sure that you select your network and enter the proper password.

If the Problem is with Your Network

Network problems can be a little trickier to fix, so first try rebooting the network. Unplug the modem and router, let it stay unplugged for a minute or two, plug them back in, wait a couple minutes, and then try connecting to the network again. If that still doesn’t make a difference, try using an Ethernet cable with your computer to see if Internet can be retrieved that way. Many network problems lie in the Wi-Fi and not the Internet, so give Working Nets a call!

Working Nets Can Help You Troubleshoot Your Wi-Fi Issues

Working Nets is IT without the ego. We offer technological help and top-notch service without making you feel out of the loop or left behind. Even today’s top technology professionals still have issues with their gadgets and software sometimes, so don’t be afraid to ask for help if and when you need it! Our specialty is helping you understand the pieces of technology you use in simple ways. By outsourcing your information technology to us (and letting us do the defragging), we will make sure that your company is up to date and safe, because technology never sleeps. Interested in finding out more about our services? Give us a call at (443) 992-7394 or visit us online. For more technology tips, follow us on Facebook, Twitter, Google+, and LinkedIn.