Disaster Recovery Horror Story #4: Baltimore Law Firm Takes a DIY Approach
Sometimes good intentions don’t translate into good ideas. That is what happened when one Baltimore Law Firm decided to take a DIY Approach to Disaster Recovery. Every night, an employee of Baxter, Baker, Sidle, Conn & Jones took a hard drive home as a security precaution in case fire or flood. This storage device held a complete back-up copy of the firm’s data, including information about is cases and medical records, patient names, addresses, dates of birth, social security numbers and insurance information. Worst of all, the information was not encrypted.
Then, the inconceivable happened. One night while traveling on the Baltimore light rail, the employee accidently left the hard drive on the train. She returned for it 10 minutes later, but it was already gone.
“We deeply regret any inconvenience this may cause you,” said the law firm in a letter to patients. “We have taken this seriously.”
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- Law firm loses hard drive with patient records Baltimore Sun