Tag Small business technology

Tag Small business technology

Basic IT Troubleshooting Tips for Maryland Businesses

Tags: , , , , Explanations, IT services, IT Tips Baltimore

In a world that’s increasingly dependent on technology and in a global economy that offers no “time-outs” for technical problems, a significant IT problem can cost thousands, even millions, of dollars. That’s why it’s important to entrust your business IT needs to a company with experience and training. But, it also pays to know how to fix small problems yourself. Working Nets, your Maryland business IT provider, is here with a few basic troubleshooting tips to help you easily manage small IT crisis.

Check Those Cables

The vast majority of simple IT or computer problems that Maryland businesses face are related to bad connections. Your average business computer system has a bevy of cables, wires, and plugs, each of which must be appropriately connected for the system to function correctly. An easy IT troubleshooting first step is to make sure everything’s plugged in where it’s supposed to.

Isolate and Identify

The most helpful information when solving an IT problem is knowing where exactly the trouble lies. Do your best to isolate a problem and find out exactly what isn’t working. For example, if your mouse cursor won’t respond, try to figure out if the problem is with your computer or the physical mouse by trying alternate mice, attempting to use the keyboard to navigate, or using the mouse on a different service. Make one change at a time to determine what’s causing the problem. Even if you can’t fix it, this information saves Maryland IT troubleshooting professionals valuable time.

Record, Record, Record

Make sure to write down all the steps you’ve taken trying to fix the problem, writing down as much information as possible. If your computer displays an error message make sure to copy all the information it displays. Knowing what steps you’ve taken and the various error codes displayed will help an IT troubleshooting professional fix the problem speedily.

Need Professional IT Troubleshooting?

Contact Working Nets. Doing all of your IT troubleshooting, management, repair, and maintenance in-house can be expensive and time-consuming. Outsourcing your IT can give you the peace of mind that your business’s IT needs are all taken care of, and allow you to focus on the things that are important for your company. Working Nets is a Maryland based IT Service and Security company that services small businesses nationwide. We’re always on top of emerging cyber security trends and threats so you don’t have to be.

To talk to someone about managed IT for your business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on FacebookTwitterLinkedIn and Google+

What Technology Does my New Small Business Need?

Tags: , Cyber Security, IT services

When starting any small business it’s important to recognize that in today’s world, every business will have some technological needs. Whether you’re a bakery or market analytics company, small business technology plays an important role in every emerging enterprise. Ascertaining what that role is and what technology your small business requires can be tricky, so we’ve assembled a few of the key ingredients that every small business should look for.

Local Tech Consultant

One of the most essential early investments a small business can make is purchasing the services of a consultant, specifically one which specializes in small business technology. It’s important to make sure that any consultant you hire has an understanding of your business and who has a proven track record of helping small business grow through technology.

High Speed Internet

No matter what size your business is, in order to stay competitive in the modern marketplace, having high speed internet is an absolute must. With high speed internet you’ll be able to take advantage of a myriad of opportunities including digital and social media marketing, cloud storage of important documents, online marketplaces, and many more. When choosing an internet service provider look for a history good customer interactions and reliable, uninterrupted service.


Of course none of the above will provide you with any real benefit if your office doesn’t have any functional computers. While they may not be necessary for every employee, depending on your business, everyone should have access to one. It’s also important not to skimp by purchasing older systems, which will slow productivity and increase employee frustration. Shoot for computers that have at least 200GB of available storage, 3GB of RAM, and a processor with a minimum speed of 2.5 GHz.

Data Security

Data Security is a crucial element of small business technology. Your local network and all of your computers should be protected both with a firewall, and reliable antivirus software. All of this should be properly configured by your local tech consultant, who should also help you secure a wireless network if you are using one. Your data is important and private, and you should guard it as you would any physical valuables. It’s also important to remember that the security for your small business relies on a working knowledge of mobile device information as well as information on different websites and scams.

Working Nets

We recognize that you don’t always have that kind of time as a small business owner, which is why we offer cyber security and managed IT services. At WorkingNets, we employ only experienced tech professionals with insight into the latest emerging business technologies and risks. To talk to someone about technology consultation for your small business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on FacebookTwitterLinkedIn and Google+