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The Benefits of Custom IT Solutions for Your Business

March 12, 2015 by

Your business needs systems setup, cyber security, back ups, managed services, and networks to work in the digital age. Why get them all from separate sources when you can get a custom IT solution from an experienced IT company? A custom IT solution is a considerable investment but gets you everything you need without the things you don’t, gets you real hands on support, and improved efficiency over prepackaged systems.

Get Everything You Need and Nothing You Don’t

The first benefit of custom IT solutions for your business is that with custom it solutions you get everything you need and nothing you don’t. By getting custom IT assistance provided by experienced and qualified individuals, you can pick the features you want, the ones most relevant to your business. This way you can get them all from one source, rather then getting multiple prepackaged or proprietary IT solutions to address the things your company needs most you can get them all in one. And with custom IT solutions you don’t get anything you don’t need, no extra clutter on your systems, no distracting programs, and no unnecessary extra costs. So with custom IT solutions you get everything your business needs and nothing it doesn’t, where as with prepackaged IT solutions you might have to buy multiple products to precisely fit your companies IT needs and you’ll get material superfluous to your business. [Read more…]

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Surprising Benefits of IT Managed Services

January 16, 2015 by

Running a business is a full time job. In today’s hectic, fast-paced business world, nothing can sink the ship faster than having to split your attention. So why should you or your staff also be working as the IT crew? Every minute someone spends fixing a technical problem is a minute they’re not utilizing the skills you pay them for. It’s a minute wasted. Working Nets is here to show you how you can get that productivity back, and more by utilizing IT managed services.

Greater Efficiency

The most obvious benefit of managed services is the increased efficiency it offers businesses. While many companies try to skate by without any IT support, troubleshooting problems as they arise, this method causes delays, costs time, and wastes resources. Managed services will allow you to have a leg up on future problems. Problems will be logged and addressed with seconds of occurring, and can be resolved quickly by trained, IT professionals. Managed services can even prevent problems before they occur, further reducing any system down-time and severely mitigating risk.

Faster, Responsive Patching

If your staff is preoccupied fighting disasters on a case-by-case basis, managing software and firmware updates tends to stop. This leaves your business vulnerable to security threats, data corrupting bugs, and plain old system failure, resulting in hours and hours of downtime. Managed services will keep all of your systems up-to-date, ensuring their operating at maximum capacity for you.

Capacity Planning

Managed services can provide stunning benefits you might not even have thought possible. Since managed services will constantly monitor your office’s network, it will automatically store and sort information related to that network’s performance and workload. This information allows you to make informed purchasing decisions, identifying IT bottlenecks and spending money wisely.

Interested in Securing Great Managed Services?

At WorkingNets, we provide managed services to hundreds of small businesses around the country. We employ only experienced tech professionals with insight into the latest emerging business technologies and risks, to ensure your IT is always working for you, never against. To talk to someone about managed services for your small business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+

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The Benefits of Professional Network Management

December 3, 2014 by

As a small business owner, whether you’re in Maryland or any other part of the country, you know that there’s only one thing keeping your systems connected and communicating with the world at large: Your network. Aside from connecting you to the world, you network stores valuable files, client information, and personal data so keeping it up and running, and secure, is of paramount importance. But why do it all on your own while running a business? Working Nets is here with some of the perks of professional network management.

Minimize Network Downtime

Every small business’s worst nightmare, one their sure to experience at least a handful of times, is a downed network, which can bring even the most productive day to a screeching halt. Fortunately, with professional network management, you’ve got a team of qualified experts monitoring your network around the clock, preventing network collapse whenever possible, and quickly restoring it to operational capacity if it goes down.

Device Configuration Management

Professional network management services have the power to conduct quick and accurate inventories of every network-connected device at any time. This allows them to better identify problem devices, inappropriate network use, and security threats. Additionally, network management for your small business ensures that all your connected devices will be kept up to date with the latest security software, and will be properly configured to interface as efficiently as possible with every other device in your system. .

Optimized Network Security

Keeping your small business’s data secure is of paramount importance. There aren’t only your interests at stake either. Because most business’s networks store some amount of client information, you’ve also got to look out for the sensitive data of your loyal customers. Professional network management ensures that your network’s security protocols are constantly up-to-date, and that you have a team of experienced cybersecurity professionals standing by, ready to disable any threat that comes your way.

Get Professional Network Management with Working Nets

We’re a Maryland based company with years of experience managing networks of both large and small businesses, as well as a team of highly dedicated, well-trained technical experts who stay on the cutting edge of network management so you don’t have to.

To talk to someone about network management for your small business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+

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Basic IT Troubleshooting Tips for Maryland Businesses

November 21, 2014 by

In a world that’s increasingly dependent on technology and in a global economy that offers no “time-outs” for technical problems, a significant IT problem can cost thousands, even millions, of dollars. That’s why it’s important to entrust your business IT needs to a company with experience and training. But, it also pays to know how to fix small problems yourself. Working Nets, your Maryland business IT provider, is here with a few basic troubleshooting tips to help you easily manage small IT crisis.

Check Those Cables

The vast majority of simple IT or computer problems that Maryland businesses face are related to bad connections. Your average business computer system has a bevy of cables, wires, and plugs, each of which must be appropriately connected for the system to function correctly. An easy IT troubleshooting first step is to make sure everything’s plugged in where it’s supposed to.

Isolate and Identify

The most helpful information when solving an IT problem is knowing where exactly the trouble lies. Do your best to isolate a problem and find out exactly what isn’t working. For example, if your mouse cursor won’t respond, try to figure out if the problem is with your computer or the physical mouse by trying alternate mice, attempting to use the keyboard to navigate, or using the mouse on a different service. Make one change at a time to determine what’s causing the problem. Even if you can’t fix it, this information saves Maryland IT troubleshooting professionals valuable time.

Record, Record, Record

Make sure to write down all the steps you’ve taken trying to fix the problem, writing down as much information as possible. If your computer displays an error message make sure to copy all the information it displays. Knowing what steps you’ve taken and the various error codes displayed will help an IT troubleshooting professional fix the problem speedily.

Need Professional IT Troubleshooting?

Contact Working Nets. Doing all of your IT troubleshooting, management, repair, and maintenance in-house can be expensive and time-consuming. Outsourcing your IT can give you the peace of mind that your business’s IT needs are all taken care of, and allow you to focus on the things that are important for your company. Working Nets is a Maryland based IT Service and Security company that services small businesses nationwide. We’re always on top of emerging cyber security trends and threats so you don’t have to be.

To talk to someone about managed IT for your business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+

Filed Under: Explanations, IT services, IT Tips Baltimore Tagged With: , , , ,

Cyber Security Tips for Your Small Business

November 14, 2014 by

The increasing digitization of business platforms and information has been a boon to small businesses worldwide, allowing small business to reach further than ever before, establishing themselves in markets around the world and making information readily accessible to employees no matter where they are. However, as we all know, this trend hasn’t come without risks. Cyber security threats are everywhere and ever changing. Working Nets is here with a few simple tips that small business owners should follow to maintain cyber security.

Train Employees Thoroughly

A recent cyber security survey found that in 77% of small businesses employees were considered the biggest threat to cyber security. This was not due to nefarious behavior, but rather the fact that many employees are untrained in, or ignore, cyber security standards, reusing passwords, or leaving them on easily lost physical objects. That’s why it’s vital to train your employees in proper internet usage, strong password creation, secure data storage, and the penalties for ignoring those protocols.

Use Clean Machines

Make sure any computer that handles your small business’s data is protected with up-to-date security software, web browsers, and operating systems. Make sure you antivirus software performs regular scans to check for spy or malware, and be sure to have routine cyber security inspections performed by a reliable cyber security company.

Backup

In case of an unexpected data breach or system failure, it’s absolutely vital to have your small business’s important data and files backed up in a secure location. This can include documents, digital spreadsheets, databases, financial files, accounts receivable/payable files and human resources info. Store your information with a reliable cloud service for maximum protection from data loss.

Need Cyber Security for Your Small Business?

Contact Working Nets. We know that handling the cyber security for a business while actually keeping that business running can seem impossible. Outsourcing your IT can give you peace of mind and allow you to take care of the things that are important for your company. Working Nets is a Maryland based IT Service and Security company that services small businesses nationwide. We’re always on top of emerging cyber security trends and threats so you don’t have to be.

To talk to someone about managed IT for your business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+

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WireLurker: A New Kind of Security Threat for the iOS

November 6, 2014 by

Apple devices have long lorded their comparable lack of malware over their Windows competitors. However a new cyber security threat, dubbed WireLurker, may signal a coming change in the iOS’s fortunes. Working Nets, one of Maryland’s leading cyber security providers, is here with the details on why this malware is particularly dangerous for iOS devices.

What is WireLurker? What Makes it Dangerous?

WireLurker is a piece of malware, originating in China on some 500 infected apps on the unofficial Maiyadi app store, which has already infected close to 400,000 iOS devices. More importantly, WireLurker is the first known malware to target non-jailbroken iOS devices. Previously malware on the iOS was confined to users who jailbroke (disconnecting their operating system from Apple’s network and disabling limitations on installing unauthorized software) their phone, meaning that most consumers of Apple products had a very high degree of guaranteed security. The discovery of WireLurker could herald an onslaught of malware directed at iOS devices belonging to anyone.

How Does WireLurker Work?

WireLurker makes its way onto a device through infected malware downloaded from an app store or the internet, from there it infects the iOS of that machine, and makes its way to others by installing rogue apps whenever an infected device is connected via USB to an uninfected one. The original WireLurker malware made its way onto such a large number of devices because it was hidden inside seemingly legitimate applications, including illegitimate versions of highly successful games like The Sims 3 and Angry Birds.

What Does WireLurker Do?

WireLurker like most malware is used for data collection. What’s especially unusual is what data the malware seems to be interested in collecting. Most malware gathers up as much personal data as it can handle but WireLurker has only been observed identifying device owners, leading some to speculate that it was being used by the Chinese government to root out the identity of software pirates. However the amateurish nature of WireLurker’s distribution has made most cyber security experts skeptical of that assertion.

Keep All Your iOS Devices Secure With Working Nets

Keeping up with the latest cyber security threats can be exhausting, especially if you’re already running your own business. Outsourcing your IT can give you peace of mind and allow you to take care of the things that are important for your company. Working Nets is a Maryland based IT Service and Security company that services businesses nationwide. We’re always on top of emerging cybersecurity trends and threats so you don’t have to be.

To talk to someone about managed IT for your business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+

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Top 5 Benefits of Outsourcing IT using Managed Services

October 21, 2014 by

Handling IT can be a hassle for any business. Managing network setup, company email servers, and purchasing the right equipment can be a struggle. And it’s a necessary struggle. In the increasingly digital era we live in, it’s impossible to stay competitive without trying to leverage technology for your business’s benefit. But how can a small business keep up with ever changing technology without diverting manpower away from their day-to-day activities? The answer is easy. Managed services. Managed services is the practice of outsourcing IT setup and supervision to a company that’s dedicated to making sure that you can rely on your technology without worrying about it. WorkingNets is here with the top 5 benefits to using managed services for your small businesses IT needs.

  1. Control IT Costs: One of the biggest benefits of using managed services for your small business’s IT is that it converts a variable cost into a fixed rate. While taking care of IT yourself is theoretically cheaper (in some cases) that’s assuming you never mess up, or that there’s never a problem you can’t handle. Then it’s anybody’s guess as to how much money will be wasted in lost efficiency and manpower. Using managed services guarantees constant IT functionality at a flat rate.
  2. Stay Competitive: Not only does employing managed services for your small business IT needs improve your efficiency; it also ensures that you’ll constantly be using the latest technologies at their maximum potential, often without even realizing it.
  3. Focus Your Business: Managed services can help you drastically cut down on excess and refocus your business on what you started it to be. With IT management taken care of you won’t have to dedicate employees to taking care of tasks that they may be untrained for, and you won’t have to waste time on anything outside of doing what you do best.
  4. Reduce Risk: Hiring an outside firm for IT managed services substantially lowers your risk. Not only does it greatly reduce the odds you’ll ever be disconnected from the outside world, but it also ensures you won’t waste money on risky or uninformed IT purchases, and better protects you from malicious hackers and scammers.
  5.  Protects You and Your Clients: Hiring an IT firm to provide your small business with managed services means that you won’t have to worry about stolen company information, credit card numbers, email accounts, and the like. IT managed services will guarantee that you’ve got the latest attestall, DMZ, PCI Security Standards, and more at your back, making sure that you and your customers feel safe.

Interested In IT Managed Services for Your Small Business?

At WorkingNets, we provide managed services to hundreds of small businesses around the country. We employ only experienced tech professionals with insight into the latest emerging business technologies and risks, to ensure your IT is always working for you, never against. To talk to someone about managed services for your small business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+

 

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Don’t Let Customer Service Suffer: Use Troubleshooting!

October 10, 2014 by

No matter what kind of business you run, the quality of customer service is always going to be foremost in your mind. Your customers and clients are the primary reason behind your company’s success, and so it is important that they are met with nothing less than the highest quality service available. But when things go wrong with your technology and customers are met with error messages and blank screens, they start to feel less and less like they are receiving good service. What is the solution? Troubleshooting services!

 Troubleshooting Identifies Issues Quickly

Whether your network is experiencing a minor glitch or a full-on outage, any size issue can have a negative impact on the quality of your customer’s experience with your company. If they go to your webpage expecting to be able to easily access their account, shopping cart, or other information, and they cannot, then they may call in their complaints, or worse, leave your site for that of a competitor company! Network failures and issues lead to lost business, but not to worry. With troubleshooting services from Working Nets, you have a reliable, knowledgeable resource to contact to talk you through the various things that may have gone wrong with your system. Our IT specialists are well-versed in the different kinds of networks and the problems that usually plague them. With this knowledge, they can quickly identify the issue and are able to provide a customized solution that will have your site up and running as it should be as soon as possible!

Oftentimes, businesses wait until they are facing down a network issue to seek help, but this is not an effective strategy. While troubleshooting can help you identify issues in the moment, routine network maintenance is the key to developing a system that will always function as you intended it to. This means that your customer services, not to mention your bottom line, will not suffer as a result of technological troubles!

To talk to someone about troubleshooting for your small business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+

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What Technology Does my New Small Business Need?

September 18, 2014 by

When starting any small business it’s important to recognize that in today’s world, every business will have some technological needs. Whether you’re a bakery or market analytics company, small business technology plays an important role in every emerging enterprise. Ascertaining what that role is and what technology your small business requires can be tricky, so we’ve assembled a few of the key ingredients that every small business should look for.

Local Tech Consultant

One of the most essential early investments a small business can make is purchasing the services of a consultant, specifically one which specializes in small business technology. It’s important to make sure that any consultant you hire has an understanding of your business and who has a proven track record of helping small business grow through technology.

High Speed Internet

No matter what size your business is, in order to stay competitive in the modern marketplace, having high speed internet is an absolute must. With high speed internet you’ll be able to take advantage of a myriad of opportunities including digital and social media marketing, cloud storage of important documents, online marketplaces, and many more. When choosing an internet service provider look for a history good customer interactions and reliable, uninterrupted service.

Computers

Of course none of the above will provide you with any real benefit if your office doesn’t have any functional computers. While they may not be necessary for every employee, depending on your business, everyone should have access to one. It’s also important not to skimp by purchasing older systems, which will slow productivity and increase employee frustration. Shoot for computers that have at least 200GB of available storage, 3GB of RAM, and a processor with a minimum speed of 2.5 GHz.

Data Security

Data Security is a crucial element of small business technology. Your local network and all of your computers should be protected both with a firewall, and reliable antivirus software. All of this should be properly configured by your local tech consultant, who should also help you secure a wireless network if you are using one. Your data is important and private, and you should guard it as you would any physical valuables. It’s also important to remember that the security for your small business relies on a working knowledge of mobile device information as well as information on different websites and scams.

Working Nets

We recognize that you don’t always have that kind of time as a small business owner, which is why we offer cyber security and managed IT services. At WorkingNets, we employ only experienced tech professionals with insight into the latest emerging business technologies and risks. To talk to someone about technology consultation for your small business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+

 

Source: Entrepreneur/article/159704

 

Filed Under: Cyber Security, IT services Tagged With: ,

The Many Benefits of Managed IT for Small Businesses

August 22, 2014 by

Small businesses often offer extraordinary quality within a unique specialization. They invest countless hours and resources into a single area of expertise. However, this admirable dedication to superior service may mean that other aspects of a business are lacking. Small businesses have limited quantities of time and money, and need to maximize their potential. As today’s world of business relies heavily on technology, any fault in network functionality, security, or data integrity is disastrous. Malfunctions in hardware, software, or networks waste time and eat money, and are therefore particularly disastrous for small businesses.

Managed IT is the optimal solution. It can rescue a small business when in dire straits, and even prevent technological calamities from ever taking place. When you outsource your small business’ IT, you hand off the difficulty of maintaining and repairing your technical infrastructure. Your chosen company will monitor your network and security status, keeping your computer systems healthy and hassle-free. When they detect trouble, IT assistance is delivered over the Internet or on-site, depending on the issue’s severity. Common services include server support, data backup, network security, software solutions, and network monitoring.

Outsourcing IT is especially intelligent for small businesses because of the immense flexibility and the many benefits for productivity. Quality managed IT companies will tailor their services to you small business’s unique needs and budget. Communication will be kept to an unobtrusive but supportive level, ensuring that you’re neither overwhelmed with information nor left in the dark. If you want an increased level of control, find out if your managed IT company will cooperate with an in-house IT specialist. This solution can offer a more personalized experience, while still providing you the intense quantity and quality of support made available by outsourced IT.

To talk to someone about managed IT for your small business, give us a call at (443) 992-7394. We’d be happy to assist you with your professional business networking needs.

You can also visit WorkingNets.com and follow us on Facebook, Twitter, LinkedIn and Google+

Sources: , http://
www.flexitechs.com/mspbenefits.shtml

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